Terms & Conditions | Unger Cleaning Solutions | Cleaning Tools for Professionals

General Terms and Conditions

Unger works directly with qualified distributors and established industry buying groups. To qualify as an approved distributor, your company shall already be established with other manufacturers for resale, have warehouse/inventory capacity, and be exempt from paying sales tax. Distributor status subject to Region Manager approval and periodic review.

Overdue accounts are subject to a finance fee of 1½% per month on open balances. All prices are F.O.B. Bridgeport, CT and are subject to change without notice. Invoice terms are net 30 days from shipping date. Visa/MasterCard and Discover Card are accepted and are debited the day of order. Payment in US funds only.

US Shipments: UPS Orders over $750 or LTL Truck orders* over $1,000 are shipped freight free within the 48 contiguous states. Non qualifying orders will incur freight charges prepaid to invoice.
Broken Case Policy: All products are available in less than one case quantity with the exception of prepackaged items such as: MicroWipes, Replacement Rubber/Blades, Duster Sleeves, and Poles. A 20% broken case surcharge per item will automatically apply.

Quick Delivery: We ship in-stock merchandise within 2 business days, with standard delivery, you can expect your order in just 1-6 days. Special shipping requests subject to additional freight charges such as Next Day, 2nd & 3rd Day fees.Orders with line item(s) exceeding 50 cases can take up to 6 weeks delivery.

Order Qualifications: Minimum order of $250

Claims: Return Goods Authorization (RGA) is required for returning merchandise. The goods must be in new, saleable condition, in original Unger packaging and are subject to a 20% restocking charge. Claims for shortages or damages must be made within 5 days of receipt of goods.

International Shipments: All international orders are shipped duties and taxes UNPAID and the customer is responsible for such fees upon delivery of items. Canadian Shipments: Freight Free-Order minimum is $1,000 for standard UPS shipments, LTL shipments $1,500.

Non-Canadian Shipments: Ships to US Freight Forwarder and standard US Shipment minimums apply. US Dollars only.

Notes: Possession of this price list does not constitute an offer to sell. Unger Enterprises is not responsible for delays beyond our control.

*Selected Poles ship by truck only – EZ500, EZ600, ED750, ED900. Minimum of 10 poles required.

Use any combination of sizes to reach minimum.