FAQ

Unger works directly with qualified distributors and established industry buying groups. To qualify as an approved distributor, your company shall already be established with other manufacturers for resale, have warehouse/inventory capacity, and be exempt from paying sales tax. Distributor status subject to Region Manager approval and periodic review. Overdue accounts are subject to a finance fee of 1½% per month on open balances. All prices are F.O.B. Stratford, CT and are subject to change without notice. Invoice terms are net 30 days from shipping date. Visa/MasterCard and Discover Card are accepted and are debited the day of order. Payment in US funds only.

FedEx/UPS Orders over $1200 or LTL Truck orders* over $1,500 are shipped freight free within the 48 contiguous states. Non qualifying orders will incur freight charges prepaid to invoice.

*Selected Poles ship by truck only –ED750, ED900. Minimum of 10 poles required. Use any combination of sizes to reach minimum.

All international orders are shipped duties and taxes UNPAID and the customer is responsible for such fees upon delivery of items. Canadian Shipments: Freight Free-Order minimum is $1,200 for standard UPS shipments, LTL shipments $1,500. Non qualifying orders will incur freight charges prepaid to invoice.

Non-Canadian Shipments: Ships to US Freight Forwarder and standard US Shipment minimums apply. US Dollars only.

All products are available in less than one case quantity with the exception of prepackaged items such as: MicroWipes, Replacement Rubber/Blades, Duster Sleeves, and Poles. A 20% broken case surcharge per item will automatically apply.

Order Qualifications: Minimum order of $500.  Any orders shipped below $500 are subject to a flat $50 order minimum surcharge.

Unger will drop ship orders directly to end users.  All General Terms and Conditions herein apply.

Return Goods Authorization (RGA) is required for returning merchandise. The goods must be in new, saleable condition, in original Unger packaging and are subject to a 20% restocking charge. Claims for shortages or damages must be made within 5 days of receipt of goods. Please contact our Customer Service Department for further information.

We design and build our tools to be tougher than the dirt they clean. We stand behind everything we make, 100%. If for any reason you’re not satisfied with an Unger tool, please return it to us within two years of purchase and we’ll make it right. Visit our “100% Guarantee” link on the ungerglobal.com website for more details.

You can download the PDFs in our Resources Center or call our Customer Service Department at 1.800.431.2324 to receive a copy.

Please “Request a Demo” selecting the products you wish to test and a regional sales manager will get in touch with you.

Please visit our Distributor Lookup and enter your zip code for a list of your nearest distributors.

We do not sell direct to consumers. Please consult our Distributor Lookup Page to find your nearest distributor.

Click the message icon in the lower right to speak with a Customer Service Support Representative or Regional Sales Manager. You can also call us at 1-800-431-2324 or email us here.

Please refer to the respective product page to view available spare parts. Alternatively, you can view all our available spare parts, here. To order, please reach out to your preferred distributor and provide them with the part # you need.

If your product has a BLUE badge, please visit Unger Consumer.

Each Distributor has their own pricing for Unger items. Please reach out to the distributor directly for pricing.

Unger Green products are designed for commercial/professional use. Unger Blue products are designed for residential use. This website features only Green products. You can find out more about Unger Blue products at ungerconsumer.com.