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As people spend about 90% of their time indoors, there is no doubt that the quality of these spaces, whether residential or commercial, directly impacts their health. On top of building occupants facing the risk of transmitting normal seasonal viruses, poor indoor air quality, inadequate ventilation, and the presence of pollutants can lead to a condition– called Sick Building Syndrome (SBS). Sick building syndrome is a situation where building occupants experience acute health symptoms, such as headaches, respiratory problems, itchy eyes and fatigue, that seem linked to time spent in the building, but no specific illness or cause can be identified. To minimize the risk of SBS and protect the overall well-being of building occupants, facility managers can take specific steps to maintain healthier indoor environments.
People impacted by sick building syndrome report symptoms such as headaches, dizziness, nausea, fatigue, and respiratory complications, all of which can be symptoms of more common viral infections.With similarities in symptoms, how do you know if a facility with SBS is causing people to get sick?
If symptoms become more prominent when in a particular building space, and diminish upon leaving, that could indicate Sick Building Syndrome. In comparison, viral illnesses often exhibit consistent symptoms regardless of location. Additionally, SBS generally affects numerous individuals within the same facility at one time, as opposed to viral infections which tend to gradually move throughout the population over time.
In addition to conducting regular indoor air quality (IAQ) assessments and HVAC system inspections to evaluate potential problems, facility managers should be aware if multiple occupants report similar symptoms while in the building. Paying attention to patterns in these complaints could signal SBS. Using an occupant survey can help track this information and identify trends. Another signal that a facility is experiencing SBS is when symptoms are widespread but don’t match those of a contagious illness, or symptoms cluster in certain parts of the building.
If concerned that SBS is the cause, facility managers can engage with environmental health experts to provide objective data around indoor air quality, ventilation and the presence of mold/allergens to determine if a contagious building or a contagious person is the underlying cause.
Understanding the common causes of sick building syndrome is important for facility managers aiming to ensure a healthy indoor environment.

To combat sick building syndrome effectively, facility managers must adopt a proactive strategy that involves:
By taking these proactive steps, facility managers can create a healthier, more comfortable, and productive building environment, effectively mitigating the risks associated with sick building syndrome.
Sick Building Syndrome is not just about preventing a set of symptoms; it is about ensuring the health, well-being, and productivity of everyone who spends time within a facility. With indoor environments playing such a significant role in our daily lives, facility managers have the responsibility to maintain high indoor air quality, provide adequate ventilation, and minimize exposure to harmful pollutants.
By implementing proactive measures and staying vigilant about the common causes and signs of SBS, facility managers can foster healthier, more productive spaces for occupants. If you’re interested in discussing commercial cleaning tools that support cleaner facilities with healthier occupants, contact Unger today to learn how our innovative solutions can help you achieve your goals.